Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try before you buy. Here’s how you can manage or cancel these special types of purchases.

Subscriptions

When you subscribe to a product, you’ll receive repeat deliveries based on the frequency and duration you choose.
Your payment method will be stored securely and charged for each delivery unless you’ve prepaid in full.
Some subscriptions may auto-renew at the end of the cycle. You can cancel anytime before the next billing date.
To cancel or manage your subscription, use the link provided in your order confirmation email.

➡️ For more info, please see our Return Policy.

Pre-Orders

Pre-orders are for products that are currently out of stock or coming soon.
We may collect no payment, a partial deposit, or store your payment method at checkout.
The full or remaining balance will be charged when the item ships.
You can cancel a pre-order if it hasn't shipped yet.
Once fulfilled, pre-orders are non-cancellable, but you may still be eligible for a return or refund.

➡️ For return eligibility, visit our Return Policy.

Try Before You Buy

We will authorize your card at checkout, but not charge it right away.
You'll have a trial period (shown at checkout) to decide if you want to keep the item.
If you do not return the item within that time, we’ll charge your card automatically.
If you return it on time and in original condition, you won’t be charged.